This morning I was chatting with the cashier at my local grocery. I learned that she recently transferred from another store. I asked her if she liked the move and she said she loved it. She then told me that her commute changed from 5 minutes to 60 minutes. What? Why would she do such a thing, I asked. Because she wanted to work for her favorite manager, she said. He was the best boss she’s ever had and she was willing to drive two hours a day to work for him.
What makes happy employees?
Wow! That says so much about that manager. What makes happy employees? There are many things that contribute, but I have observed over and over again that giving clear expectations is one of keys to employee happiness. This gal’s boss is an excellent communicator. In chatting with her, she told me that he:
Tells his people what he expects
Gives them good training
Gives them the right tools and equipment for the job
Talks to them about how they are doing on the job
Cares about them personally
Is fair and consistent
Gives perks and rewards for people who go above and beyond
Has a good attitude about his own job
What would your staff say about you?
Do you have happy employees? Check this store manager’s list. Then, ask yourself how many of these attributes your staff could say about you. It starts with you, dear boss. It starts with what you expect from yourself, then what you expect from your people.
Do you know how to start the conversation with yourself? Do you know how to get the conversation started with your people? SHINE does! Let SHINE Strategies help you have happy employees! Drop me a note and we can chat about how we can get the conversation started.